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TECHNICAL SUPPORT

Acceptance of requests for warranty service is carried out by the technical support service:
+7 495 480-68-45
Phone in Moscow
8 800 775-58-43
Phone for calls in Russia
service@rdwcomp.ru
Email
When contacting technical support, you must provide the following information:
  • Name of the organization
  • Equipment model and serial number
  • Fault description
  • Contact details (full name, phone, e-mail)
  • Address

To identify problems with the OS and check for drivers on the hardware, you need to reset the password from your and the administrator account or send us the current passwords.

If there is important and confidential information, please transfer the data to another medium, since partial or complete data loss is possible during troubleshooting.

We will promptly review the application and contact you to clarify the details and resolve the problem

*Reception and processing of applications is carried out on working days from 9-00 to 18-00 Moscow time